The Booking Process


For Travellers
Step 1: If your heart is calling you to a journey in Southern Africa, simply complete the contact form or send an email to begin.
Step 2: You'll connect with myself, Leigh, for a gentle 20-minute discovery call (or WhatsApp/email if you prefer) — a warm conversation to explore your hopes and intentions for the trip.
Step 3: From your wishes, we'll carefully craft a personalised trip proposal with all the details and pricing for you to consider.
Step 4: Once it feels right, your place will be secured with a deposit, and we'll take care of the agreed arrangements.
Step 5: About six weeks before departure, you'll receive a digital Journey Guide, including all the necessary information to help you feel calm, prepared, and excited.
Step 6: Then, the journey begins — you arrive in Southern Africa for an experience of rest, discovery, or renewal, shaped entirely around you.
Throughout this process, Leigh will gently guide you with care, available Monday–Friday, 9am–4pm (GMT+2, South African time), and during your journey you'll have 24/7 in-country support.
Please note: international flights, travel insurance, visas and staff tips are not included.


For Retreat Planners & Travel Partners
Step 1: Reach out via the contact form or send an email with your retreat concept or client brief — even a rough outline is a great place to start.
Step 2: We'll set up a discovery call to understand your vision, your guests' needs, budget, and timeline.
Step 3: We design a bespoke itinerary or retreat programme around your brief, with full logistics, supplier details, and pricing.
Step 4: Once approved, we confirm arrangements and begin coordinating suppliers, venues, and on-the-ground logistics.
Step 5: In the lead-up to departure, we keep you informed every step of the way, so you can focus on your guests or clients, not the details.
Step 6: During the retreat or trip itself, you have our full on-the-ground support — coordinated quietly and professionally, whether or not our brand is visible to your guests.
Timelines vary depending on group size, complexity, and season — we'll walk you through what to expect on your discovery call.
